The Metering, Billing/CRM Australia/New Zealand 2009 conference provides a timely platform for the key players in the energy supply industry targeting at innovative solutions to improve energy efficiency and demand management. For the 7th time Metering, Billing/CRM Australia/New Zealand will take place in Sydney, October 21-22, 2009. Utility industry driven, the two days conference will provide you with updates on the key industry developments in creating customer value, demand response programmes, advanced energy data management, energy efficiency, smart metering infrastructure & architecture, pricing & tariffing and the latest in smart metering for smart grids.

Anticipating over 35 speakers and 150 participants, Metering, Billing/CRM Australia/New Zealand 2009 will address the key challenges distribution utilities are facing today such as:

• Smart solutions for integration and interoperability
• Impact of smart metering on electricity competition
• How to improve reading validation and settlement
• Tools to magnify the benefits of smart metering through dynamic pricing
• New ways to develop an effective smart metering infrastructure & architecture, design, styling and packaging
• How to best prepare for the smart grid
• How Austrian water utilities play a key role in securing water needs and improve their performance in customer service and billing by investing in the latest advanced water metering technologies
• Successful ways to integrate fourth generation technologies with existing technologies

First hand experiences will be presented by utility professionals involved in the latest metering, billing and CRM solutions. NEW in 2009 are the keynote utility industry and regulatory round table discussion sessions presenting you the views of the regulators and the action plans of the leaders from the utility industry.

The conference will provide numerous networking opportunities to interact with colleagues from the utility industry during social functions, the reception, coffee breaks and lunches that will take place in or near the exhibition area.